LightSpeedBid’s business hours are structured to give sellers maximum support during the busiest pickup and valuation times. Phone, chat, and email support are available:
Monday through Friday: 8 AM to 4 PM
Saturday: 8 AM to 2 PM
Sunday: Closed
Although support is not available on Sunday, LightSpeedBid’s online offer system runs 24/7. Sellers can enter a VIN, upload photos, submit details, and receive offers even outside support hours.
This hybrid model ensures sellers receive round the clock access to offers, while still having access to trained humans during core hours for the more complex parts of the sale such as:
• Title questions
• Pickup coordination
• Missed appointments
• Buyer issues
• Special circumstances
• Escalations
LightSpeedBid’s business hours align with towing availability and buyer activity across most regions, ensuring sellers get help exactly when they need it.