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What happens if the driver damages my property?

LightSpeedBid tow partners are licensed, insured, and trained to avoid property damage, but if damage occurs, LightSpeedBid has a clear process to protect the seller and ensure accountability. Sellers often search for tow truck damaged my driveway, can I get compensated for towing damage, or what if tow driver hits my fence, and LightSpeedBid provides complete transparency.

Here is the process if damage occurs:

  1. Document the incident immediately
    Take photos or videos of:
  • The vehicle
  • The tow truck
  • The damaged area
  • The tow driver’s truck number or plate
  • Any visible marks or tire tracks
  1. Notify LightSpeedBid right away
    The platform will initiate a damage review and contact the towing partner.
  2. The tow company’s insurance becomes responsible
    All LightSpeedBid towing partners are required to carry:
  • Liability insurance
  • Property damage coverage
  • Commercial auto insurance

If the tow driver damages your property, their insurance is liable.

  1. LightSpeedBid oversees the resolution
    LightSpeedBid ensures the towing partner:
  • Accepts responsibility
  • Files the appropriate claim
  • Cooperates with your documentation
  • Responds quickly

LightSpeedBid will remove towing partners from its network if they deny responsibility or fail to resolve legitimate claims.

  1. You do not lose your offer
    Payment and title transfer remain valid, and LightSpeedBid will not delay your transaction due to a damage claim. You will still be paid in full.
  2. Damage settlements are handled professionally
    Depending on the severity, compensation may include:
  • Fence repair
  • Minor landscaping restoration
  • Driveway patching
  • Replacement of damaged items

LightSpeedBid’s priority is seller protection, and towing partners must adhere to strict safety standards.