Yes. LightSpeedBid allows you to add special pickup instructions so the tow driver can handle unique conditions at your property or follow exact access needs. Sellers often need to provide notes such as gate codes, parking limitations, where the keys are located, preferred entrances, or complex property layouts. This is fully supported.
Common special instructions include:
- Gate access instructions
- Key location (hidden or with someone else)
- Specific driveway directions
- Requests to avoid certain areas or neighbors
- Directions to a backyard, side yard, or behind a building
- Instructions for apartment complexes with limited visitor parking
- Details for garages, barns, sheds, or fenced-in areas
- Warnings about steep or narrow driveways
- Information about snow, mud, or uneven terrain
- Notes about aggressive pets or locked areas
These instructions help the tow driver plan the correct access path and prepare the right equipment.
You can submit special instructions in several ways:
- When accepting the offer
- In response to the scheduling message
- Directly to the tow company via SMS or call
- Through LightSpeedBid customer support
Drivers appreciate detailed instructions because they reduce delays, help them avoid property damage, and streamline the entire extraction. Special instructions also allow LightSpeedBid to send the correct truck size and recovery tools based on your location.
Clear instructions mean faster towing, smoother loading, and a better overall experience.