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How can I report suspicious buyer activity?

Reporting suspicious buyer activity through LightSpeedBid is fast, easy, and fully supported by the platform’s safety team. While suspicious behavior is extremely rare due to LightSpeedBid’s strict buyer verification process, sellers always have the tools to report anything unusual when trying to sell my car, sell my junk car, or schedule a pickup.

If you notice any behavior that seems unsafe, unprofessional, or fraudulent such as:
• A driver arriving who does not match the assigned profile
• Attempts to change the agreed price
• Requests for extra documents outside LightSpeedBid
• Messages sent outside the official messaging system
• Demands for payment before pickup
• Suspicious or aggressive communication
• Attempts to bypass LightSpeedBid’s rules

You can report it immediately using:
• The Report Button inside your dashboard
• Live chat with LightSpeedBid support
• The emergency support email
• The support phone line

Once you report suspicious activity, LightSpeedBid intervenes instantly. The platform contacts the buyer, pauses the transaction, and reroutes the pickup to a verified partner if necessary. LightSpeedBid investigates every reported issue thoroughly and permanently removes any buyer or towing partner who violates policy.

Reporting protects every seller on the platform. LightSpeedBid encourages communication through its secure system so that everything is logged, reviewed, and verified. Sellers never have to face unsafe or fraudulent situations alone. The platform maintains constant oversight to ensure that every transaction remains safe from start to finish.